DIY Carpet Cleaning Or Shopping Around For A Professional Carpet Cleaner

        Naperville area Shopping for a Professional Carpet and Upholstery Cleaner

Halloween may be over but the carpet shampooing horror stories continue in Burr Ridge Hinsdale area. We here at 1 Chicago Carpet Cleaner thrive off of our reputation in the truck mounted carpet steam clean industry. Many carpet cleaning companies receive bad reputations based on false advertisement, faulty equipment or procedures and the old bait and switch pricing scam.  When spending your hard earned money, it is only fair that you in turn receive your money’s worth.  When asked, some customers have said that talking to a carpet cleaner is like talking to a used car salesman. Over the phone you are told one price and when the technician arrives there is a completely different price for one reason or another. Over the phone you are assured one time frame, but then you receive a call the day of the appointment stating a different time. Consumers are flooded with deceptive advertisement and quick fix schemes.  When looking for a professional carpet cleaner here are a few things to look out for.

                                                                          

Carpet Cleaning or DIY?

When you shop around over the phone or through the internet, be sure to get a definite quote. Be as specific and honest as possible as to which areas are to be cleaned and the condition. Ask as many questions as you can think of, you can even have some wrote down before you begin to call. Does the service include pre- treatment? Do you vacuum or will I have to? Should the furniture be moved prior to the cleaning? Is spot cleaning and stain protection an extra charge? Are cleaning products included in the price or are they additional? It may seem like you are being anal and it may annoy some people but this is the best way to prevent any hidden charges that can appear on your invoice. If the price quoted is different than the price the technician is telling you before the process has even begun, simply thank him for his or her time and inform them that it is not what you were expecting and show them the door. There is no commitment for you to use their services before they have begun. Most people feel helpless but in actuality you are the one who is making all of the choices at this point.

One of the best things you can do is research the company that you are interested in.  Larger companies do not always mean better service. Some large companies offer carpet cleaning as an additional service and do not hire professionally trained and certified employees. It would be like hiring your mail man to come in and clean your carpet.  Look for companies and individuals who have years of experience and seemingly credible reviews. Always make sure that when making an appointment you ask who your technician will be that is coming into your home. You may be speaking to the owner over the phone but some random John Smith may be the one showing up to do the work. 

1 Chicago Carpet Cleaner is proud to be owner operated with over 20 years of experience. Our clients in Burr Ridge and Hinsdale area can rest assured that they will receive a fair price and amazing results when they use our services.