#1 Chicago Carpet Cleaner - Pet Accident Stain Removal in Naperville, IL

We are Naperville's top carpet cleaning and pet stain removal company. 

1 Chicago Carpet Cleaner has over 20 years of experience in the fabric cleaning business. With all the self-proclaimed companies out there that claim to send “trained technicians” to your home, can you really trust each and every one of them when their training only lasts two weeks? 1 Chicago Carpet Cleaner strongly believes that the only true training you can get comes from years of experience.

Pet stains and odor removal is one of the biggest markets and it’s unfortunate to say there is maybe only 3% of carpet cleaners out there that are using the right products and taking the right steps to treat the fabric or carpet so the odor is removed the first time. 1 Chicago Carpet Cleaner wants to make sure that the consumer is not throwing away their money towards a cover up job. When a carpet cleaning company uses products with high fragrance smells, the odor-causing bacteria as well as the bacteria from pet stains are still present in the fabric, carpet, and rugs. This is very dangerous to you, your family and your surroundings!

As the proud owner of my carpet cleaning company, I am only writing this because I am tired of hearing from my customers that they have had carpet cleaners arrive with empty promises and leave with thousands of excuses as to why they could not resolve the issue. What’s worse is that my customers pay big bucks to have their problems resolved! Where have all our good quality companies gone? Bottom line: greed, sales, training tactics and the like are the cause of the problem. Nowadays, every sales tactic is based on quantity rather than quality. I hear about companies sending “seasoned technicians” on 6, 7, even 12 service stops a day and I just think to myself; “I have been doing this far too long to know there is absolutely NO WAY you can honestly say you did your best job on each and every one of them!!” Half the time, the techs will spend the same amount of effort on all of those jobs because all they have on their mind is getting home because they are not getting paid enough to work these crazy 12-15 hour shifts, 6 days a week.

The owners of these companies know this but all they think about is hitting those big jobs for the week. Even if the customer complains, you’ll be lucky if they send someone out to redo the job at no extra charge because they truly didn’t do a great job the first time for a reason. Worst of all, if they send someone back for free, that technician won’t really take care of their customer because they’re not making a penny off of you, and they still have 10 other jobs for the day.

Things to look for when hiring a carpet cleaner or upholstery cleaner:  

1. Make sure they have over 15 years of experience minimum.
2. The company must be owner-operated.  This is very important because owner operators want you to be a satisfied, repeat customer, and they want you to tell your friends & family and keep your business for a lifetime.
3. No soap or shampoo products (this is cover up products period)
4. Use detergents and rinse carpet with a rinsing agent
5. Look for companies that have truck-mounted units, not portables! These truck-mounted units put out 220 degrees of true steam constantly! This will clean your fabrics unlike any other equipment and bring it to another level of clean!
6. They explain to you the exact process on removing and treating the odor   
7. They guarantee that if there’s still an odor, they will come back and redo the job, and if they cannot get it out, you will get a full refund.

Other Services:

Furniture Cleaning

Mattress Cleaning

Dryer Vent Cleaning

Area Rug Cleaning

Tile &Grout Cleaning

Emergency & Flood Damage

Pet Stain & Odor Removal

What our customers are saying about us in Chicago

*We have Truck-Mounted Cleaning Equipment and Portable cleaning equipment for downtown Chicago area and suburbs or high-rise buildings. There is no job we are not capable of handling.

Click Here ... Why We Are Number #1 (7 Step Cleaning Process)

Steve Samoska .. Owner Operated Always!
mobile: (708) 374-3475
office: (847) 454-3333
24 hr : (630) 780-6666
Web: http:// www.chicago-rug-cleaners.com
Email: steve@1chicagocarpetcleaner.com