Naperville area Shopping for a Professional Carpet and Upholstery Cleaner
Halloween may be over but the carpet shampooing horror
stories continue in Burr Ridge Hinsdale area. We here at 1 Chicago Carpet Cleaner thrive off
of our reputation in the truck mounted carpet steam clean industry. Many carpet
cleaning companies receive bad reputations based on false advertisement, faulty
equipment or procedures and the old bait and switch pricing scam. When spending your hard earned money, it is
only fair that you in turn receive your money’s worth. When asked, some customers have said that
talking to a carpet cleaner is like talking to a used car salesman. Over the
phone you are told one price and when the technician arrives there is a
completely different price for one reason or another. Over the phone you are
assured one time frame, but then you receive a call the day of the appointment
stating a different time. Consumers are flooded with deceptive advertisement
and quick fix schemes. When looking for
a professional carpet cleaner here are a few things to look out for.
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| Carpet Cleaning or DIY? |
When you shop around over the phone or through the internet,
be sure to get a definite quote. Be as specific and honest as possible as to
which areas are to be cleaned and the condition. Ask as many questions as you
can think of, you can even have some wrote down before you begin to call. Does
the service include pre- treatment? Do you vacuum or will I have to? Should the
furniture be moved prior to the cleaning? Is spot cleaning and stain protection
an extra charge? Are cleaning products included in the price or are they
additional? It may seem like you are being anal and it may annoy some people
but this is the best way to prevent any hidden charges that can appear on your
invoice. If the price quoted is different than the price the technician is
telling you before the process has even begun, simply thank him for his or her
time and inform them that it is not what you were expecting and show them the door.
There is no commitment for you to use their services before they have begun.
Most people feel helpless but in actuality you are the one who is making all of
the choices at this point.
One of the best things you can do is research the company
that you are interested in. Larger
companies do not always mean better service. Some large companies offer carpet
cleaning as an additional service and do not hire professionally trained and
certified employees. It would be like hiring your mail man to come in and clean
your carpet. Look for companies and
individuals who have years of experience and seemingly credible reviews. Always
make sure that when making an appointment you ask who your technician will be
that is coming into your home. You may be speaking to the owner over the phone
but some random John Smith may be the one showing up to do the work.
1 Chicago Carpet Cleaner is proud to be owner operated with
over 20 years of experience. Our clients in Burr Ridge and Hinsdale area can rest assured that they will
receive a fair price and amazing results when they use our services.
